Card expiring and expired and update

Card expired

BillPro sends this email automatically when the customer's card in an order has expired. The customer can update their card by clicking on the Update Card button, which opens a secure checkout for card registration.

Card expiring

For subscription and instalment orders, BillPro sends this email automatically on the 15th day of the month before the card expiry month, which would usually be about 6 weeks before the card expires. The customer can update their card by clicking on the Update Card button, which opens a secure checkout for card registration.

Card details update

This email is sent to a customer when you manually request that they update a card. See Update cards. The customer can update their card by clicking on the Update Card button, which opens a secure checkout for card registration.

To send this email to a customer from an Order Summary, select Cards and then click Request Card Update.