Activate BillPro with Stripe

After you sign up to use BillPro with Stripe, configure your BillPro account.

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The steps shown in the video are also described here.

Step 1

Check your Company Information and enter any missing details.

Enter your customer service contact email, phone number, and business and legal information. BillPro will display the billing descriptor in the email notifications with payment links.

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Step 2

Select your purchase types from the following.

1. Single Payment for one-time purchases

2. Instalment for purchases paid over time with a configurable deposit amount and payment schedule

3. Subscription for recurring billing with a fixed price charged periodically

4. Metered For usage-based or pay-per-use billing, which is flexible based on consumption.

Then configure your options for payment links, auto-retries, and auto-suspend (for subscription orders only) as described below.

Payment links

By default, BillPro automatically sends reminder emails for pending orders, after you send an email or SMS payment link to customers or create an order in the API.

By default, BillPro sends an email every 2 days after an initial payment request, and BillPro sends a total of 3 reminder emails, which is the maximum number. If you send reminders manually with the Email Reminder Link option, automatic reminders are not affected.

For an example of the automatic reminder email, see Order ready and reminder emails. The reminder SMS is the same as the Order ready SMS, but BillPro doesn't send it automatically.

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Auto retry

By default, after a billing event fails with a soft decline, the issue may resolve itself without your intervention. So, the card schemes allow you to retry a soft-declined transaction up to 15 times within 30 days.

By default, BillPro will make 3 automatic retries every 2 days after the scheduled collection date of the soft-declined billing event. When BillPro consumes all the automatic retries, the auto-retry functionality will be deactivated. Manual retries do not affect the automatic retries. If the payment is approved (or hard declined), then BillPro stops the automatic retries.

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Auto-suspend

For subscription orders, if all the auto-retries are consumed for a billing event, BillPro can set the status of an order to Suspended. To reactivate a suspended order, you must update the card. If auto-suspend is not active, then the order continues to have a Failed status, and BillPro still tries to collect billing events automatically.

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Feature not available

The auto-suspend option is not available in the current version of BillPro with Stripe. Please contact BillPro Support for more information