Welcome to BillPro

Welcome to BillPro, where you can simplify and streamline your billing operations. BillPro provides a complete billing solution that lets you create orders by combining customers with the products and services you sell. You can then request payments using methods that best align with your business model and are most convenient for your customers.

BillPro components

BillPro has the following core components:

1. Products: Your goods and services with configurations that define how you sell them
2. Customers: A built-in CRM to manage customer relationships, orders, cards, and notifications
3. Orders: The combination of products and customers that drives your billing operations
4. Payments: Collect and manage initial payments and billing events for recurring payments and outstanding payments

Key features

BillPro helps you to grow your business with these advanced billing features.

• Manage your product catalogue

  • Create pre-set discounts, fees, and taxes to apply to product pricing or orders
  • Create products for single-payment, instalment, subscription, and metered orders
  • Set pricing and payment configuration that is fixed or flexible so users can customise it in orders

• Manage customers

  • Manage customer relationships
  • Securely store and manage cards
  • Send customer communications and notifications automatically

• Manage all aspects of orders

  • Create and manage orders with customizable pricing and payment terms
  • Configure flexible payment schedules and collection
  • Track order status and payment history

• Accept payments with flexible payment types and channels

  • Process single payments, instalments, subscriptions, and metered billing
  • Accept payments via virtual terminal (phone), email links, SMS, and QR codes
  • Accept and convert multiple currencies

• Process payments

  • Retry failed payments with smart retry logic
  • Automate dunning management
  • Comply with card scheme requirements
  • Manage refunds

• Manage data for business intelligence

  • Visualize data with dashboards and download reports
  • Track key metrics and performance indicators
  • Monitor payment success rates and revenue

• Integrate with your business systems

  • Create orders from within your CRM using the full-featured REST API
  • Integrate with payment links to take advantage of the built-in checkouts
  • Create your own custom checkout and integrate the secure payment iframe into it

Business models and examples

BillPro supports many business models through different product types. Here are some examples.

• Single Payment Products: Specialty cakes and catering, removalist services, and professional services
• Instalment Products: Home insulation services, insurance plans, esthetician treatment packages, debt collection services, and boat charter
• Metered Products (usage-based): accounting services, landscape gardening, plumbing services, and professional services billed by hour/unit
• Subscription Products: property management services, fitness studios (for example, yoga and pilates), and car leasing

First steps

We recommend that you take these steps when working with BillPro.

1. Account Setup

   • Register and configure your account. See Get set up in BillPro.
   • Complete your merchant configuration. See Configure BillPro.

2. Configure Your Products

   • Create your product catalogue. For each product, define pricing and payment terms

3. Start Selling

   • Create a customer in the user interface
   • Create orders and choose your preferred payment collection method

4. Accept Payments through the best channels for your customers and business

   • Collect payments

5. Manage Payments and Cards for easily collection

   • Manage billing events
   • Monitor billing exceptions
   • Refund payments
   • Update cards