Display all processed transactions

Display all processed transactions including payments and card authorisations

In the Payments section, the All Processed transactions list displays all initial payments, card authorisations, and billing events for your orders.

This view can help you to check for the recurring payments that have been processed on a specific date. It can also help you to keep track of any refunds that have been made.

To display all processed transactions in the navigation menu go to Payments > All Processed.

Display all billing events

Display all billing events


The transactions in the All Processed transactions list can have the following result symbols.

StatusDescription
Approved
Soft-decline. You can retry this transaction.
Hard-decline. You cannot retry this transaction and you will need to update the customer's card to reactivate the order.

  1. To open the Order Summary, click on the ZUID or the customer NAME.
  2. To open the Transaction Details for a payment, click on the payment ID.

For more details about transaction results, see Display related transactions for an order.


All processed transactions table

The following table describes the fields in the All Processed transactions list.

FieldDescription
StatusApproved, Soft-declined, or Hard-declined as shown in the above table
Processed onDate and time when the payment was processed
ZUIDUnique identifier for the order created by the system
IDUnique identifier for the billing event
NameCustomer initials, full name, and organisation
TypePA (Pre-Auth), CP (Capture), DB (Debit), RF (Refund), CB (Chargeback), RDR (Reversal), CBR (Chargeback Reversal), RG (Registration)
Gateway IDUnique identifier for the transaction in the payment gateway. If the Gateway ID does not display, make your BillPro window bigger or zoom out in your browser
Order TypePurchase type of the order. This may differ from the purchase type in the payment configuration of the product, if the product's payment configuration is not locked
Payment typeInitial or repeated
AmountAmount of the transaction
CurrencyCurrency code for the transaction


Filter all processed billing events

To filter the payments list to search for specific orders or transactions to follow up, enter the filters from the following table.

Filter fieldDescription
ZUIDAn order number to search for
SearchEnter text to search for in the CUSTOMER name
Transaction typeSelect from PA (Pre-Auth), CP (Capture), DB (Debit), RF (Refund), CB (Chargeback), RDR (Reversal), CBR (Chargeback Reversal). For more details, see Transaction types
Transaction resultSelect from Approved, Soft Declined, Hard Declined
Order TypeSelect from Single payment, Instalment, Subscription, and Pay-Per-Use
Payment TypeSelect from Initial and Repeated.
CurrencySelect an order currency
Processed onSelect a date or period from the calendar selector

Recommended reading

Obtain a report for all processed payments, which includes Sales Agent data. Also check the dashboard graphs.