Purchase and refund confirmation

Payment Link - Purchase confirmation

This email confirms that the customer's payment was processed successfully. The same email template is used for payments and card registrations.

For deposits and reservations, you can use the Pre-authorise option for single payment orders. Then, the email has the subject line "Your card was authorised for amount" and the heading Your payment was authorised.

If you are accepting phone payments, you can deactivate this email for phone payments only. See Limit email notifications at Configure BillPro with CardCorp or Activate BillPro with Stripe.

The purchase confirmation email

An example purchase confirmation email



Payment link - Refund confirmation

The customer receives this email when you refund a payment. See Refund payments

The refund confirmation email

The refund confirmation email


Recommended reading

Find out about more email notifications