Configure BillPro with CardCorp

The BillPro Merchant Support team will set up your merchant in the platform based on your merchant account and acquirer.

This is an overview of how to check the configuration of BillPro for a CardCorp merchant account.

1. Check your company details, which will appear in email notifications and checkouts.
2. Select one of your acceptance currencies as the default base currency for your account.
3. Set your Default initial amount in BillPro for card registration when the amount is zero.
4. Select your payment channels, which can be phone payments or e-commerce.
5. Select your purchase types: the single payment type is always available, and then, depending on your business model, you may also be able to accept recurring payments with the subscription, instalment, or metered purchase types.
6. Decide if you wish to automatically retry billing events, and specify the days for retries.
7. Decide if you will use the Auto-pause option to suspend subscriptions automatically when all the retries are consumed.
8. Decide if you will automatically remind customers of pending orders and specify the days for reminders.
9. Decide if you will send purchase confirmations for phone payments.

The following sections detail the initial configuration of CardCorp merchant accounts in BillPro.

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Company information

Your company information includes company details, registered addresses, and a business profile with contact details. BillPro uses this information for email notifications and checkouts.

For examples of how your company information appears, see Notifications and Secure checkout

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Currencies

BillPro supports 192 currencies, but your acquirer usually defines your acceptance currencies. BillPro Customer Service configures the acceptance currencies for your merchant in BillPro.

You can use your acceptance currencies to create products and orders in BillPro, so your customers can pay with them.

The default base currency is one of your acceptance currencies, which will be the default currency for all products. If you use conversions, BillPro will convert the other currencies into this currency.

When working with multiple currencies, you can create separate products for each currency or use automatic currency conversions. For more information, see Configure currency conversions.

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Card registration amount

To register a card for recurring payment orders with no initial payment, BillPro will make a pre-authorisation transaction on the card. If your acquirer does not support zero auth, you need to decide on a small amount to charge for card registration. Usually, this will be less than 0.99 currency units, but the amount will depend on the currencies you are working with.

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Payment channels

BillPro channels let you create a separate configuration and payment flow for different transactions. BillPro Customer Service will configure the channels to process payments for your merchant accounts. The channel types can be MOTO for phone payments and ECOM for ecommerce.

E-commerce is the main payment channel always available to all merchants in BillPro. For some business models, you may also be able to use a phone payments channel.

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PCI DSS Level 1 compliance

In BillPro, merchants and customers enter card details directly into the payment gateway iframe. The payment gateway has PCI DSS Level 1 compliance. BillPro does not process or store sensitive card data. BillPro displays masked card numbers and stores tokens to represent the cards that are stored in the payment gateway.

For more details, see Payment channels

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Purchase types

BillPro Customer Service will configure your merchant's purchase types based on the characteristics of your merchant account.

The single payment type is always available, and then, depending on your business model, you may also be able to accept recurring payments with the subscription, instalment, or metered purchase types.

For details of purchase types, see Purchase types.

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Auto-retry billing events

By default, after a billing event fails with a soft decline, the issue may resolve itself without your intervention. The card schemes allow you to retry a soft-declined transaction up to 15 times within 30 days.

By default, BillPro's automatic retries will take place on days 1, 2, and 3 after the scheduled collection date of the soft-declined billing event. When BillPro consumes all the automatic retries, the auto-retry functionality will be deactivated. Manual retries do not affect the automatic retries. If the payment is approved (or hard declined), then BillPro stops the automatic retries.

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Auto-suspend subscriptions

If auto-suspend is active and all the auto-retries are consumed for a billing event, BillPro sets the status of a subscription order to Suspended. To reactivate a suspended order, you must update the card. If auto-suspend is not active, then the order continues to have a Failed status, and BillPro still tries to collect billing events automatically.

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Payment reminders

By default, BillPro automatically sends reminder emails for pending orders after you send payment links to customers or create an order in the API.

By default, BillPro sends an email on day 1 after an initial payment request. BillPro can send up to 3 emails, for example, on days 1, 3, and 7 after an initial payment request. Note that you can also send reminders manually, for example, with the Email Reminder Link option, which does not affect the automatic reminders.

For an example of the reminder email, see Order ready and reminder emails. The reminder SMS is the same as the Order ready SMS, but BillPro doesn't automatically send it.

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Limit email notifications

By default, BillPro sends customers a purchase confirmation after they make their initial payment. See Purchase and refund confirmation. If you are processing phone orders and do not have email addresses for your customers, you may want to select the option to not send purchase confirmations for phone payments, which is Only ecom receipts in the merchant profile.