Orders report

Report on orders

The Orders report lists your orders with their status, amounts, and the user who created each one. Use it to follow up on orders or to work out commissions for a period.

To generate it, see Create and download reports.


Filters

All filters are optional.

  • Date Range: when the order was created. See Date ranges.
  • Order Type: the purchase type, such as Single payment, Instalment, Subscription or Metered. See Purchase types.
  • Order Status: such as Active, Draft or Failed. See Order status.

You can pick more than one order type and status.


Columns

Column nameDescription
Zing Unique IDUnique identifier for the order created by the system in the format ZUID-0000
Order Creation DateDate and time the order was created, in UTC
Order TypeThe purchase type of the order, which may differ from the purchase type of the product if the product payment configuration is not locked.
Order StatusSee Order status
Order IDIdentifier for the order that was entered by the user or automatically generated. On the Order Summary, this is the Invoice ID
Order TagsTags entered or selected by the user to categorise the order
Customer IDIdentifier for the customer that was entered by the user or automatically generated
First NameGiven name of the customer associated with the order
Last NameFamily name of the customer associated with the order
Customer EmailEmail of the customer associated with the order
Date of BirthDate of birth of the customer who made the order, if any
PhonePhone number, including country code, of the customer, if any
Street AddressStreet address of the billing address of the customer
CityCity of the billing address of the customer
Postal CodePostal code of the billing address of the customer
StateState of the billing address of the customer
CountryCountry of the billing address of the customer
Order ValueThe amount of the order. For single-payment and instalment orders, this is the full purchase price of the product. For subscription orders, this is the amount collected at each scheduled billing event. For metered orders, this is the product's price, which is also the initial amount.
Initial AmountDeposit or initial amount to be charged immediately when the order was created, if any
Repeated AmountThe amount to be collected at each scheduled billing event
CurrencyCurrency of the order: a currency code with 3 letters in ISO 4217 format.
Charging IntervalHow many charging units between billing events. For example, an interval of 2 and a unit of MONTH charges every 2 months.
Charging UnitThe unit of the charging interval, such as MONTH.
DurationThe number of scheduled billing events.
Schedule Start DateDate and time of the first scheduled billing event
Number of Total PaymentsTotal number of payments to make, including the initial payment and billing events.
Number of Collected PaymentsNumber of payments approved
Collected PaymentsThe total amount of the payments approved
Number of Refunded PaymentsTotal number of payments refunded
Refunded PaymentsThe total amount of the payments refunded
Number of Skipped PaymentsTotal number of skipped billing events that were not collected
Skipped PaymentsTotal amount of skipped billing events
Zing User IDThe BillPro ID of the user who created the order
Zing UsernameThe user name of the user who created the order
Card BINThe first 6 digits of the card associated with the order.
Last 4The last 4 digits of the card associated with the order
Card ExpiryThe expiry date of the card associated with the order
Card BrandThe Brand of the card associated with the order, such as Visa and Mastercard
Product IDsThe unique system identifier of the product in the order. For single-purchase orders, this may be a list of multiple product IDs separated by spaces.
SourceIf the payment for the order was made using the Virtual Terminal (VT) or Payment Link (PL). For initial payments and card registrations only.

The file name has the format 000_Orders_MerchantName_DDMMYYYY.csv.


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