Payment rescheduled and skipped and merged

Notify a change to the date of a recurring payment

In BillPro you can manage the billing events for scheduled payments on instalment, subscription, and metered orders. See Manage billing events.

Payment rescheduled

The customer receives this notification if you change the payment date for a billing event. See Manage billing events

The payment rescheduled email

The payment rescheduled email


Payment Skipped

The customer receives this notification if you skip any billing events. When you skip a billing event, you don't collect the payment amount. BillPro does not include the skipped amount in the total amount of the order. See Manage billing events

The payment skipped email

The payment skipped email


Payment Merged

The customer receives this notification if you merge two or more billing events. This means BillPro will cancel the billing events and create a new merged event. The customer has one billing event for their scheduled payments. See Manage billing events

The payment merged email

The payment merged email


Recommended reading

Manage billing events and find out about more email notifications