Preliminary orders
Manage orders before a payment is made or a card is registered.
In BillPro, the actions you can take on an order depend on the status and type of the order.
Orders with one of the Preliminary statuses have not had a successful payment or card registration, which means they have not been activated.
The Preliminary order statuses are described in the following table. For a full definition of each order status, see Order status.
| Symbol | Order Status | Description |
|---|---|---|
 | Draft | A new order with no payment or card registration by phone or requested by link |
 | Rejected | An initial payment or card registration by phone was declined |
 | Pending | An initial payment or card registration was requested using a payment link, but no payment or card registration has been approved yet. |
You can manage orders with Preliminary statuses to accept a payment or card registration, or you can cancel them. If a payment is approved, recurring payment orders become Active and single payment orders become Complete.
The following diagram describes the status flow of preliminary orders.
Preliminary order statuses
Updated 17 days ago
Process preliminary orders depending on their states