Alerts

Display notifications about issues in BillPro

Alerts tell you about events that need your attention, such as declined payments, finished customer imports and ready reports.

To open Alerts, click the bell icon on the navigation bar. A dot on the bell means you have new alerts.

The Alerts page with four new alerts

Alerts

  • To open the order an alert is about, click the alert's title.
  • For a customer import that skipped rows, click Download CSV to get the failed rows. Fix them and import the file again. See Import customers from a CSV file.

When you leave the page, BillPro marks your new alerts as viewed.


Manage viewed alerts

Click Viewed to see the alerts you've already seen.

  • To delete one alert, click Remove beside it.
  • To delete all of them, click Remove All.

You need an admin or accountant role to see alerts. See Manage users.


Recommended reading

Import customers from a CSV file and display related transactions for an order

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