Activate PDF invoices, receipts, and credit notes

Customers can always download an order summary from the order portal. You can also give them PDF invoices, receipts and credit notes.

To change these settings, you need an admin role. See Manage users.

Activate invoices, receipts and credit notes

Open the profile menu and select Invoice Configuration.
Click Edit.
Under Settings, turn on Activate Invoicing Documents.
Click Save.

The Invoice Configuration page — Invoice configuration

Customers can then download the documents from the order portal. See Order portal PDF invoices, receipts, and credit notes.

Configure the documents

On the Edit Invoice Configuration page you can change how documents are numbered and formatted. A Preview beside each number shows the result.

Setting	Default	Options
Invoice Prefix	`INV`	Any text
Invoice Starting Number	`1`	Any number
Receipt Prefix	`REC`	Any text
Receipt Starting Number	`1`	Any number
Credit Note Prefix	`CN`	Any text
Credit Note Starting Number	`1`	Any number
Document Number Padding	`8` digits	From 4 to 12
Date Format	`30/03/2026`	`03/30/2026`, `2026-03-30`, `30 March 2026`
Currency Format	Symbol (`€100`)	Code (`EUR 100`)
Auto-Generate on Payment	Off	Create the document as soon as a payment is approved
Reset Number Every Year	Off	Start numbering again each year
Disable Invoices, Disable Receipts, Disable Credit Notes	Off (all documents available)	Turn off a document type