Capture an authorised amount

For a single payment order, turn on Pre-authorise when you create it. BillPro then reserves the amount on the customer's card for a few days, so you can charge it or release it later.

When the pre-authorisation is approved, the order becomes Active until you either:

• Capture the payment to charge the card, or
• Reverse it to release the reserved funds. See Reverse an authorised amount.

BillPro emails the customer to confirm that their card was authorised. The link in the email opens the order portal, where the customer can see the order and download invoices, receipts and credit notes.

Capture a pre-authorised amount

1. Open the Active single payment order and click the Billing Events tab. Expand the payment to see its PA pre-authorisation.

2. Select the payment and click Capture.

   

3. Enter the full amount or a part of it, and click Capture.

   

When the capture is approved, the order becomes Complete. The capture appears under the payment with the type CP.

To refund a captured payment, select it and click Refund, as for any payment. See Refund payments.