Details views

Display order details, invoice details, and credit note details

From the main order screen, the customer can open detailed views of the order and each payment.


Order details view

The order details view shows the whole order: the summary, memo, items, amounts, and the amount paid, refunded and still due. The customer clicks Download Summary for a PDF.

The order details view

Order details


Invoice details view

For a paid payment, the invoice details view shows the payment and the order items. If you turned on PDF invoicing, the customer can click Download Invoice and Download Receipt. See Activate PDF invoices, receipts, and credit notes.

The invoice details of a paid instalment

Invoice details

For a declined payment, the customer can see the details, but there's no invoice or receipt to download.


Credit note details view

For a refund, the view shows the credited amount. The customer can click Download credit note.

The credit note details of a refund

Credit note details


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