Overview

The Payments menu shows the money moving through BillPro across all your orders. Use it to spot problems early and follow up with customers.

For the complete documentation index, see llms.txt

How payments work

You collect the first payment when you create the order, by phone or with a payment link. See Collect payments.
BillPro collects recurring payments on their scheduled dates, and retries declined ones if auto-retry is on.
Some payments need you. A customer may not pay their link, or a card may keep declining. The Payments views show you which ones.

Menu item	Use it to
Billing Exceptions	Find declined recurring payments and recover them.
Pending Orders	Chase customers who haven't paid their payment link yet.
All Processed	See every transaction: payments, refunds, captures and reversals.

For charts of your income and projected payments, see the Dashboard. To download the data, see Create and download reports.

Where to look for each kind of payment.

Recover declined recurring payments.

Follow up on unpaid payment links.

Search and filter every transaction.