View your profile

Check your company and processing details

Your profile holds your company details and how BillPro processes payments for you. BillPro Merchant Support sets it up and changes it for you.

To open it, open the profile menu and select Profile. You need an admin or accountant role.


Profile Details

Profile Details shows your company information, the contact details customers see, and your business and legal information, such as your terms and conditions and privacy policy URLs. BillPro uses them in emails, checkouts and the order portal.

Company information on the Profile Details tab

Profile Details


Processing Details

Processing Details shows:

  • Enable Purchase Types: the product types you can sell.
  • Payment Links: when BillPro sends reminders for unpaid links, and whether it cancels old links and draft orders.
  • Auto Retry: whether BillPro retries soft-declined payments, and on which days.
  • Auto Suspend: whether BillPro suspends subscriptions after the retries are used up.
Auto Retry and Auto Suspend settings on the Processing Details tab

Processing Details

For what each setting means, see Configure BillPro with CardCorp. To change them, contact BillPro Merchant Support.


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